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Technical support

Common problems in purchasing

2018-11-24 10:57:00

1. For the first time, the battery camera must be fully charged for 20 hours. Please turn the switch button on during the charging process;

2. Do not connect to the 5G WiFi network. You need to connect to the 2.4G network. The WiFi name cannot have spaces or special symbols. It is recommended to use pure English.

3. After the connection is successful, it is necessary to confirm whether the notification right of the software is all turned on in the notification set by the mobile phone;